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On site access

At Ripley’s our attraction is designed to give all our visitors an unforgettable experience and all of our floors and interactive games are designed to be fully accessible to guests with a disability.

Our trained staff will ensure that guests requiring wheelchair access are transported safely from floor to floor within our building by lift and are on hand for any additional support that they may need.

Free carer admission

Ripley’s provides admission for one free carer for each paying disabled guest. Tickets for disabled guests can be purchased in advance, but a carer ticket must be claimed at our admissions desk on arrival with an appropriate form of disability ID such as: Letter/notice of entitlement for Personal Independence Payment, Freedom Pass or Blue parking badge or letter from your doctor

Strobe and flash lighting

We have strobe and flash lighting in certain areas of the attraction. Should this affect your experience please contact the Ripley’s team either ahead of your visit or on arrival at the admissions desk and they can advise you accordingly

Pushchairs / buggies

We allow push chairs into the attraction and each floor is accessible by lift. Staff will assist with operating the lifts between each floor and visitor assistants are on hand to help if required.